Andrew Brind Is an absolute legend. Hands down, the best, quickest and genuinely sincere customer service I've ever received.
Basically, an order was sent to a relative with the wrong name engraved on it. That with the fact I had no email updates on the order meant that I couldn't warn them it would be arriving. So when they opened it...well let's just say there was a ton of confusion! But we also laughed a lot too. Anyways, Andrew Brind sorted it all out in a flash. Any chance you could give him a raise? Or at least a gift of some kind. Anywho... You guys made us happy 😊
3 years ago
Firebox has a
4.4
average rating
from
4,533
reviews
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