Philip
After reading my wifes review on here regarding her treatment experience with Finest Dental, I couldn't agree more. There's something very special about the team working In Milton Keynes. After seeing the transformation she has had through her treatment and the confidence it brings, I decided it was now time to pay them a visit myself to help me with my situation! The booking process for a consultation is easy and quite honestly, brilliant. You don't go through to the dental practice when you call straight away - You go to their dedicated booking team who look for the best practice to visit depending on what you're looking for and they explain all the details too you there and then regarding payment options, prices of the treatment and so on.. It's great. They booked me in for an appointment with the same practice as my wife which of course suited me best as I've been told so many good things about them, it would only make sense for me to try there also. I didn't know what treatment I needed, I just knew that I needed help as the years have gone by, I started struggling to eat, drink and smile. On the day of the appointment I had a call from a lady at the branch to confirm I was still attending and confirmed I knew the address and where to park - This is a very professional way to deal with things and really impressed me. I walked in and went to take a seat in the reception area but before I could even sit down, my name was called and was asked to follow the lady through to the office for a brief chat before heading through to see the implantologist. I was asked if I wanted a drink of water or a hot drink which is nice. I explained to her that I was there to discuss a potential treatment to complete my mouth. I had missing a lot of teeth over the years and I wanted to have everything restored to improve my day to day life. after a lengthy conversation about the different options available, the dentist came into the room to introduce himself and asked to follow him through for the examination. first it was the xray that he took which he needed for bone levels and so on and he wasn't judgmental at all. He explained what he saw and the problems that I am facing and would face if I leave it the way things are and it really hit home. He took a look in my mouth and was doing a diagnostic with his nurse Maria who is a very nice girl! both of them were fantastic and I could see what all the fuss was about. There was only one worry going through my mind during the exam. Harps was recommending a treatment called Teeth in a day... That in its self sounds expensive and it sounded like a big procedure. I just thought I can't afford this. I appreciated the honesty and the professionalism I was given, but my excitement was dampened cause i just thought oh my lord. Anyways... After all this finished, I went back into the room I first started and waited there whilst Harps and Julie created a treatment plan which would explain everything and I could find out the damage it was going to cost. . A couple minutes pasted and I was presented a treatment plan and on it had a summary of the consultation and what was discussed and recommended. a breakdown of the costsan appointment schedule terms and conditonsand then pages and pages of detailed information on the treatment recommended to me. . It was fantastic, it really was - The detail I got and the service I was shown was second to none but It was too expensive for me. It totaled quite a few thousand and I thanked them for what they've done and said that it was something I would need to consider.. and I was hoping to leave it there but I was asked for any concerns or if there was anything they needed to do to help. As a laugh I asked for the price to come down to a more affordable price based on my finances. I didn't think they would but Julie asked what would be ideal for me. After I mentioned what would be more suitable for me she asked me to wait a few moments whilst she went out to speak with her Manager. Time passed and she came back in.. Long story short, they would bring the treatment down to what I asked providing I give them a testimonial video which of course I agreed too. I was just so happy - and even more happier now that my treatment is all done and dusted. One day it took for me to have 2 new arches of teeth. 8 hours of my day to give me everything I wanted and although they are temp and I need to come back to have new bridges made for my "Finals" I think they look amazing. The surgery was intense but so skilled, I was always checked on and If I needed them to stop for a minute. It was just all brilliant and I couldn't be happier. I will be going to finest dental for my check ups and future appointments for sure. Thank you for everything you've done.
4 years ago
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