"I have been thinking about Veneers for some time but was a bit worried regarding the treatment and whether it would work for me etc.. I looked online and saw that Finest Dental do a free consultation which I thought would alleviate my concerns, so I applied online for an initial chat. Someone has just called me from Finest Dental and I was totally shocked. The conversation from the person I spoke with just revolved around the cost and not the treatment. This is how the conversation went. him: "How many veneers do you want" me: "I am not sure that why I wanted to speak with someone". him: "Do you realise how much they cost?" me: " Yes I looked online". Him: Will you be going for the finance option." Me: I hadn't really thought that far ahead at this stage. " I just wanted to see someone to get their expert opinion" Him OK I can book you in but will have to charge you a deposit of £50." me: " But I thought it was a free consultation" Him: "We will refund it when you turn up". I'm sorry but from someone who wants specific medical treatment I felt like I was a credit card. I am sure that once you get past that initial call things are great, but guys I have a business and I use a consultative approach not a this is how much it's going to cost are you happy to carry on talking to me."