"Finest Dental in Liverpool Street used to be so lovely but now it seems that they've got too many clients. Rushing everywhere, no available appointments, waiting 25 minutes after my appointment to be seen. So disappointed. Used to feel like a family dentist but now just seems like car wash. Also! The new receptionists are super rude & slow. Bring the blonde girl & the guy with the glasses back!"
First and foremost, we are really sorry for your negative experience at one of our branches. Liverpool Street has become very busy as Finest Dental grows ever more popular, however our patient care still remains top priority. We are in the process of expanding this practice and adding another in cannon street to deal with the increase in demand. These works are imminent and should all be completed by the middle of March. Our blonde lady is still there and will give you a call in the morning to personally discuss your concerns. We take the matter of rudeness very seriously and this will be investigated immediately and dealt with accordingly. Here's hoping your future visits far exceed your expectations. Thank you for taking the time to write a review and again please accept my sincere apologies, we clearly have 'dropped the ball' on this occasion, but rest assured this will not happen again.