Anonymous
DO NOT GO TO ANY EVENTS BY THIS COMPANY. It is the company’s fault that I ended up wasting time and Uber fare to get there just to find out it was closed. Not only were there no signs, emails, or texts stating it was canceled, there wasn’t even a refund that was automatically given. I had to ask an unrelated area 15 staff. What you guys expect people to reach out to you to get a refund? That’s ridiculous. You guys did the BARE MINIMUM in giving me a refund for the tickets when I HAD TO ASK, but you tell me there is no way you could give me a refund for my Uber fare?? when it’s this company incompetence? Worst company ever. Not only that, I had to go to the BBB to request the refund, when I emailed you all over A WEEK AGO. Your team said my case had been “escalated”. Escalated means you wait a week for a refund I should’ve gotten automatically without having to first email YOU?
1 year ago
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