So we purchased tickets for Michaelangelo’s Sistine Chapel event in Irving Texas. The original dates were canceled by the event coordinators, so when the new dates were released we booked the event again. Keeping in mind we were forced too since “Fever” would not refund our money. We missed our showtime due to a death in our family. I called the customer support number for Fever and spoke with Maria B. I then explained what happened, requesting if they would please allow us to attend the event another day. She said she would escalate my request and would email a reply. Her reply was “Fever does not make exceptions of any kind” once you’ve given them your money for an event, they do not care, they will not reschedule the event for you no matter what the circumstances are. However they can reschedule an event at their discretion, (seems a little one sided to me) If an organization is that hard up that they have to steal your money, $50 I want nothing to do with them. I will Never do business with this organization again, even if the event is only offered through them. Uncaring Horrible customer service, Horrible organization…