They were super helpful at first, but after they cancelled the wrong tickets, and left us with tickets that where for a time we couldn't attend the refused to correct it. Even tho I clearly stated the ticket number of the ones I wanted canceled at the beginning of the chat. Super disappeared. Was asked to double check to ensure the order number was different on both pairs of tickets, and when I returned to chat to confirm they were Infact different the representative had already posted the order number for the original tickets I wanted, I confirmed that was the order number on my other tickets, but not that I wanted that order cancelled