I purchased 3 tickets back in March for the Van Gogh Show for Saturday September 4, 2021. On Friday September 3, I called fever to asked a couple of questions… due to tropical storm ida NJ trains where running on 2-3 hours delayed, so my 1. Question was if I get to the event late…((the costumer service Juan, cut me off by saying let me talk, I was like, let me finish asking my question first then you can respond))) never let me finish talking..He HANGED UP on me. when I called back spoke with someone else, who was very nice!!!! And answer all my questions, was very pleased with him!!!! About a half-hour later I checked my email.... And Juan CANCELLED my tickets!!!!! Was very upset!!! I called back they said they was nothing they can do!!!! 5 months of planning this trip was all over in one minute!!!! Will never order tickets thru them again 👎👎👎👎👎
2 years ago
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