I booked three tickets for the Banksy 'Genius or Vandal' exhibition in Brussels. The website claimed that it was wheelchair accessible. To our dismay, we got to the building to find that there was NO wheelchair access to get into the building. I was left sitting in my electric wheelchair in the street whilst various different members of staff ran around trying to find a solution. One kind soul even went and found a pair of old wooden shelves to use a makeshift ramp. This didn't work and one of them collapsed with me and my wheelchair on it. In the end, after much embarrassment, disappointment and frustration, we had to return home with no choice but to contact Fever for a full refund. This is simply not acceptable. You cannot state that your events are wheelchair accessible when they are not. Not everyone in a wheelchair is an independent wheelchair athlete and no one could get into that building even with a manual wheelchair, without a carer or someone else to assist them. Electric wheelchairs would never get in and are extremely heavy - far too heavy to be lifted. I wish I could say that this was the first review I have written about this, but it isn't and sadly it won't be the last. It is 2021. As a company, Fever should be considering all disabilities when organising events. It is not rocket science. Clearly, no thought whatsoever has gone into this event but sadly, this was not my first experience of events being totally ableist. This is absolutely disgusting and unacceptable. Everyone should have equal access unless absolutely impossible and if there are unavoidable limitations then these should be clearly stated on the website. Disabled visitors are not 'others' to be excluded. As this was not our first ableist experience in Brussels, we have decided to never come to an event in Brussels again. This was the last straw for us. Fever should be ashamed and I sincerely hope that they use this as a learning experience in the future.