Sarah
My husband and I bought 4 tickets for us and another couple to the Candlelight Chopin concert in February 2021 and were really excited as it was advertised to be held outdoors by the river. The only exception was if it was raining, it said it would still go ahead indoors. Well when the weather looked perfect (sunny, no breeze and mild) we looked forward to a lovely evening outside listening to music under the stars, however when we arrived, we were all hustled into a indoor space which lacked ambience, sounded terrible and felt claustrophobic. When myself and others asked why we were going inside, instead of being outside as advertised, we were told that there was prediction of rain and as they had to tune the piano they didn't want to risk being outside. This was a very lame excuse, as I had checked the weather and no rain was predicted for that day. There was however rain predicted later on in the week. It seemed they were too lazy to maybe have to move the venue in later in the week, so they just chose to stay inside the whole week. We all felt very ripped off as the tickets were expensive and it was not a great experience. If they are going to charge such prices for an hour or so concert, they really need to be willing to give the customer what they paid for and go and tune their piano outside and if they have to move it, so be it. Would not recommend. Very disappointing indeed.
3 years ago
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