I purchased this item (an engraved backgammon set) as a wedding gift for my sister. The only positive thing I can say about the order is that the engraving was as I had hoped for. However, my order arrived both damaged and covered in dust and dirt - presumably from the engraving process? Having spent over £160 on a wedding gift, I didn't expect to have to give it a thorough cleaning. Regardless, as the inner settings of the backgammon board were also damaged, I have returned the item and though the Royal Mail tracking indicates that it arrived back with the seller 4 days ago, I have yet to receive the refund I requested. Exceedingly disappointed with the service and hard image that I would contemplate buying from Farrar & Tanner again.