I have a Farer watch that I was happy with until about one year of use -- when the hour hand slowed down and is now completely misaligned. Prior to the issue, I had no problem hearing back from Farer customer service about various questions, but once I had an issue, they completely ghosted me. I've emailed 3 or 4 times about this issue over 2 months. Not even a peep from them.
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