Mr Licup
I wasn't happy with the guy who called me telling me that there will be £90 something charge for the 3K investment I placed. He sounded too imposing and didn't sound friendly at all. The whole process, online and posting stuffs without any human contact, was okay but to end it like that was disappointing (when finally in the whole process you get to talk to someone from the company).
Helpful Report
Posted 5 years ago
Dear Mr Licup,
Thank you for your useful review and I'm sorry to hear that you were disappointed with part of our service. We take our customer service extremely seriously and your feedback will be reviewed and discussed at our next Helpdesk meeting.
Kind regards,
Oliver Roylance-Smith
Head of savings and investments
Posted 5 years ago
Fair Investment Company is rated 4.42 based on 133 reviews

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