Very impressed with the whole process. Had a few questions before ordering and the person I spoke to on the phone was very helpful. The online ordering process was straightforward and an early delivery date was offered. The delivery driver was also very helpful - although the terms and conditions state "kerbside delivery" as he did not have a crane on the lorry he helped me carry the items ordered down the driveway to the front door. He also took away the pallet which I did not want. Still in the process of laying the flooring but early indications are that the vinyl planks fit together easily and look very good once laid.