Read all Factory Direct Flooring reviews.
Jack Walker
Verified Buyer
""Arrived damaged, not easy when it's thick vinyl\r\n Problem has been handled well on notifying company. With the price of timed delivery being relatively expensive I would have hoped the courier would be better. Second replacement delivery failed too. Courier decided it was damaged and would not deliver. So overall a terrible experience. Now just waiting on the refund which has not been instant."
Posted 1 year ago
Dear Mr Walker,

Please accept our sincere apologies for the damage caused during transport, we have highlighted this as a concern to the courier. I can also confirm that your refund was processed straight after the conversation you had with my colleague.
Posted 1 year ago
Factory Direct Flooring is rated 4.73 based on 6,509 reviews

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