items were to be delivered on monday 7th nov waited in all day and nothing arrived a wasted day . no communication from yourselves , rang first thing the next day and was advised a call to the couriers would be made to see whats going on and a call back would be made . 4 and a half hours later I called back to be told cannot get in touch with courier so had not called me back to update me ???? ( a day and a half wasted now) , told a call back would be made asap . wek and a half later nobody called to apologize etc . The courier did turn up later that afternoon on the tuesday and advised parcel was sent out for delivery that morning and not the monday very poor service leaving the customer to chase the delivery and sit about for a day and a a half and after paying 17.50 not even delivered on day specified