Ordered a large amount of laminate flooring, within minutes of order going through, I was contacted by a representative. This was on a Friday afternoon, my flooring arrived prompt on the Monday morning. All flooring was well packaged. I am exceptionally pleased with the price and quality. No where else could either match price or quality and thickness of flooring. May I also say the staff who man the customer services telephone are absolutely brilliant. I would honestly give 100 stars if I could. I will be ordering a lot more. Just now waiting for my decorating to be done so I can see it all down (all 85 m2)!!!! Lol - Thank you. X