Anonymous
Very poor customer service!!! My Husband purchased a bracelet for my 40th birthday and we were charged £39.99 from the Boscombe branch to have the links altered, but when we visited a branch in Clacton On Sea, they kindly did this free of charge. I was also going through a bereavement and afterwards, changed my mind, as I noticed that the bracelet was of a poor quality. We were only 2 days over the 30 day returns policy and we were denied a refund from both the store and customer services. I explained my circumstances, but they were not interested. Avoid this retailer at all costs. The products are poor and customer services are rude and arrogant!!!!
Helpful Report
Posted 2 months ago
F.Hinds The Jewellers, Devon is rated 4.20 based on 5 reviews

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