Peepers Banbury : Totally unacceptable customer service. Loyal family custom will be lost after many years of attendance at this practice. Service is not as it was when Peepers was in private family ownership. I am now considering a complaint to the GOC as I do not consider the service I have received to be appropriate, neither elements of the prescription detailed to be accurate for my requirements. A very sad end after trying several times to get some straight forward answers to simple questions with regards to a prescription change. Sales of highly profitable frames and lenses getting in the way of great service.