Hilary
Everything seemed fine when I flew on the outward leg but on the return I was told I had no checked baggage and needed to pay for a bag. After some discussion I eventually agreed to pay but said I would complain. I complained to Expedia - after three emails they rang me and agreed to reimburse me. It would be in my account in 7 - 10 days. After three weeks I contacted them and was told there was a technical problem and they would try again. After two more emails and two more phone calls I was told it had to be done manually and would definitely be done immediately and be in my account with 5 - 7 days. It is now ten days later and i have emailed again. They think I will give up but this delay just makes me more determined.
Helpful Report
Posted 8 months ago
Expedia is rated 2.99 based on 76 reviews

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