This is my 7th car now through Evogo. Every time the process gets easier and quicker. From the phone call to let me know to bring my old car back to collecting my new car was 7 days - it could be quicker if I could choose a car quicker. There is a lot of choice! I dealt with Teri who was excellent throughout the process. Courteous and professional and kept me up-to-date throughout. I couldn't recommend her and Evogo enough! Finally, because of COVID, I had to print and sign all the documents at home. This speeded up the process on collection day by at least 30 minutes and made everything so much smoother. I hope they keep this process moving forward!