David Neale
Have given previous 5 star review but if things go wrong they aren't interested. I pay £900 per month for an I Pace. It's had an electrical fault since Aug 20th cruise control,speed limiter, and sign recognition stopped working and front camera works intermittently,allied to me clocking up unnecessary miles having spent 4 days at the dealer. The repair is on back order and it will be going in again. I contacted Evogo(Terri) to advise i wasn't happy paying£900 for a car that wasn't working properly and should be given a rebate until it's fixed. I use cruise control a lot and it's a massive inconvenience and a pain in my right leg. Given the Jag garage is a 40 mile round trip and at final time of asking (assuming they fix it) I will have clicked an unnecessary 160 miles plus time, I asked for a mileage adjustment. I was met with a very unsympathetic response. Terri was passing it to Jen, then they'd call me back .....that call never came. They think because I got a diesel courtesy car it's ok. Allied to spending another 15 quid on diesel it isnt. I could rent a diesel from them for half the price. I've always great then with respect and paid same day on invoice. Jaguar won't give me a replacement car (electric) cause it's not a 'critical fault', the car is Evogos and I'm paying top dollar for a car that's not 100% working
2 years ago
Read EVOGO Reviews
EVOGO has a 4.7 average rating from 1,417 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial