Overall a very smooth and professional service. We did have a hiccup with the pricing as we had booked a part load and due to brexit they were unable to offer us the original price and package we had ordered until later in the year. We upgraded to a full load to ensure we could secure the date. This was a real pain, but regardless the experience overall was good. We loaded up the van on a Wednesday morning in London and it arrived at our new home in Germany the next day. Simple paperwork process via online signatures, and only need to make sure to print final copies of the service contracts and inventory list for the move day. Our items were well secured and well cared for when the driver helped us to unpack everything from the van too. Great price/value ratio.