Speeds are never as fast as those advertised. The customer portal does not work so you can't monitor your usage. You can raise a ticket with their technical people to address issues but they don't reply and so far three weeks later nothing has been done to sort my problems out. The only way to get anything done is to ring them but it's no surprise that they are always encountering high volumes of calls. They will cut you off ofter you've been holding for 15 minutes leaving you to start again at the back of a queue. Really very bad service.
5 years ago
Bigblu has a
3.5
average rating
from
1,222
reviews
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