Lauren Hartshorn
This company is horrific!! Please do not place your trust in this company being able to provide you with internet. Living out in the country, we are limited as to which internet providers we can use thinking we had found the answer with satellite broadband. Originally avonline, they seem to have been taken over by europasat recently and the service has gone out of the window. We have been without internet since the 1st December, sent parts to fit ourselves which hasn't done anything, had an engineer out who couldn't figure out what was wrong and then nothing. No call backs when promised someone would, no investigation in to why we are without internet as promised and no cares as to providing the service we are paying for. They advise on the message played whilst on hold for 20-30 minutes each time that they offer fast broadband for any company... don't believe their lies!! We have this for our small business and it is really starting to impact us now. All we get when we ring up is being passed from department to department, followed by a clueless engineer or customer service representative who have no idea what is going on with our service, why this hasn't been escalated when we go through all the details and still no solution. Don't waste your time!!
6 years ago
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Bigblu has a 3.5 average rating from 1,222 reviews
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