Long story short. I've been trading with ETX since 2016, made a considerable bunch of profits over the years. A couple months after I started, I tried to apply as professional client to increase the leverage on the account and they didn't allowed me to, even after providing all the supporting documents that demonstrate I comply with ESMA requirements for a professional client. Good no problem, then I will close the account and withdraw all my funds. Since then I spent the next 40 days trying to get my money (usd 35k). All the excuses you can imagine, backs and forths, etc... They only wanted to return the funds to the source accounts used to fund my account with them so they blocked the withdrawal multiple times, but wait, they didn't even know what the source accounts were as they deleted their records so I had to prove that the bank account and skrill account that I'm now asking them to send the funds to were the original funding methods. After doing everything the above, sending tens of emails, providing everything they asked for, I was still unable to get my money back. It's really frustrating as it takes days and several emails before you can get a response from them saying that they are on it and need more time, or maybe asking a for something which I always immediately provided. I got frustrated with each growing day then I got to know about PrivyCript ltd ,they were very instrumental in getting back the money from ETX capital. I had to get privycript involved before i was able to get my deposit back. Note many of the positive reviews about ETX Capital is paid promotion