Trying to reach my contact during the organising of the trip and on the day especially was difficult. The dock/birth had been changed but no one told me so we spent 30 mins of our boat ride time looking for it whilst no one would answer their phone to help. We ended up having only 1 hour in total on the boat ride. The package agreed was changed without my knowledge luckily I questioned it, from party boat, bar on board, provide music, prosecco on arrival, with snacks to private boat no bar, no snacks, music connection didn't work, and white wine that no one likes the girls drink gallons of prosecco! Apart from the skipper Ray being amazing and his lovely puppy Cheshire the rest was a joke.