From start to the finish a professional and friendly team. Years ago a family member of mine used Environ for a mice problem, they were pleased with them so I gave a call. Best phone call I have made in 2018 so far. All appointments were sent via email and also reminders reports on the visit by email very easy to get hold of. Polite and cheerful admin and specialist staff . Honestly if you want a trustworthy and 5 star service they are the company for you. I rarely give 5 stars but I have to give credit where it is due. As well as dealing with my frantic outbursts about my furry little friends.😀 I was informed every step of the way what the process is and comfortining me our furry friends were just visiting because there were a limited access to my flat because my floors are concrete. Even checked my fraught excluder to my front door. Offered advice around kitchen pipes and gave me advise on aftercare options Thank you ever so much. GOOD JOB