I ordered 2 kids England kits with printing on 2 June, and got a delivery date of 9 June. It went passed the delivery date and was showing as still in progress. After a frustrating search for contact details I found an email address, pointless because they don’t respond, live chat - automated and useless, and finally a phone number. I was told the kits were picked, labelled and ready to send that evening - that was Friday 11 June. I then got in touch via Facebook, there was some help, but conflicting info ‘the kit is labelled but I can’t give you a delivery date because we have stock issues’. How can it be ready to ship if something isn’t in stock? Turns out one kit is ready, the other isn’t. I tried to cancel, but told I can’t because one of the kits is labelled. Then agreed to cancel the kit that isn’t labelled and proceed with the labelled kit. That was on Wednesday 16 June, and still no despatch. If you have something at your site you should let me cancel it and get a full refund, I’m just going to send it back anyway as I’ve now got the kits via Sportsdirect! By the way I ordered from Sportsdirect on Wednesday 16 June, got the kit Thursday 17 June and had them printed at a local shop the same day! Don’t waste your time or money with englandstore.com!