On 29th March 2021 I made an enquiry through the chat service to find out when customising if the number would be printed on the front of the England Away Shirt. As they were not sure, I got an email response the next day that it would be printed. On 30 March 2021, I placed an order for the England away shirt with customisation. It was only after placing the order I was devastated to see all the negatives reviews about the site and orders being not received or messed up. It got me wondering if whether I would receive the shirt or if the company would mess up my customisation. After much thinking I told myself that I should wait to see what the outcome is and then take the necessary action. On 3rd of April, I got an email from Hermes to say my order was going to be delivered on the day. At 5.15 I received the shirt. After checking it all, it looked perfect. The right shirt was sent and customisation was done perfectly. Given all the negative reviews on this site about the England Store, I thought I should give people some confidence in booking from this site as everything worked well. It also got me thinking that although that there were all these negative reviews there might have been tons of successful orders processed with people not posting any positive feedback. My experience has been good and I would definitely you buy with confidence. All the best ! I've also attached some pics.