Very poor service, avoid this company at all costs. I was supplied with a faulty fridge which leaked (Prodis low profile bottle cooler). An unsuccessful repair was attempted. It was then replaced with another fridge which was supposed to be new but had several scratches on it and this appliance also leaked. Empire Supplies didn't care about the damage and said they don't believe two appliances can be faulty despite being provided with clear photographic evidence to the contrary. They have refused to do anything more about it and as they sell on a business to business contract basis I have no consumer rights even though I am not a business and bought this appliance for use in my own home. The customer service from this company is appalling and I would advise anyone not to purchase anything from them.
3 years ago
Empire Supplies Ltd has a
4.3
average rating
from
724
reviews
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