The standard of service I have received frommthis company, is sub standard at best, I ordered on the 21st of July, and given a delivery date of the 5th of August for 2 fridges, I phoned in the 16th of August to ask where the fridges where and was told they’d been delivered, but queried this only to be told it was a supplier fault, and that they would be delivered the following day, 1 was delivered, and it was damaged.
I phoned again the following week to what can only be described as the grumpiest of sales people, who wouldn’t let me speak, or answer questions that where asked, deflecting at all times, basically calling me a liar that I had only 1 fridge delivered and that she couldn’t possibly refund any times, so 6 weeks after ordering a 10 day lead item, I have no items and no refund, with only a promise, one which I do not expect to be kept, to look into it.
I even asked I would like to speak to a manager please. To be told you’ve no chance. I’ll just tell tell you this is the way it’s going and that’s it. Aye cheers Debbie.
3 years ago
Empire Supplies Ltd has a
4.4
average rating
from
733
reviews
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