Heather
Took the money for my order but didn't deliver all the items. I rang 3 times asking when the money would be refunded and each time I was told it was on it's way. I then got PayPal involved. EMP told me,incorrectly, that they could not refund the money as I had opened a dispute through PayPal and asked me to close this before they paid the money back.I left it up to PayPal to sort out and now my money is finally refunded 4wks after I first contacted EMP. Thanks PayPal and personally I wouldn't touch EMP with a barge pole!
5 years ago
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Emp Online has a 1.7 average rating from 23 reviews

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