Hello Mark, I am absolutely delighted with my purchase from Elite Audio Ltd. – the clarity is astonishing. I have just spent three hours listening to some of my favourite tracks – wow! Thank you so much for the sage advice and suggestions you gave me the other day and for answering my questions so honestly and taking the time to guide a newbie taking his first steps into hi-res music even though I am probably at the lower end of your customer base in terms of spending power 😊 The audiolab M-DAC sounds brilliant, looks and feels premium and I am over the moon. One day, perhaps, I may be in the market for the “next level” of equipment and I know who I will come to. If only all retailers had this level of customer service, irrespective of the customer's budget - thank you Elite Audio Ltd.