Many thanks to Mark and the team and a special mention for Rachael . I was interested in a part exchange and thought that mine being a high value item might hinder any deal . I was wrong . Elite contacted me the next day and told me that they would be back with an offer in two days . True to their word thats exactly what happened. I thought about it and took them up on their offer a couple of days later . Elite took care of all the logistics and a few days later my new amp had arrived. Exemplary and informative service all round every step of the way . Recommended