I use this site to order Vypes products as their age verification system doesn't work for me for whatever reason. Super easy to use, and they have a rather simple but ingenious way of dealing with the difficulties of Coronavirus to protect their servers from overloading. The delivery time can sometimes be off a little, but no more than 24hrs, which is more than can be said for a lot of companies. They efficient pack the vape product itself (small enough to post through the letterbox). I've not had to use customer services, so i can't comment on that part, but i suppose that's a good thing in itself!