I bought 6 bottles of Apollo Classic Tobacco Menthol e-liquid on the 9th of May 2018, i've been researching a lot and i wanted to get my mom a flavor the most similar possible to the mentol cigarrettes she smokes. After a lot of research and reviews this brand and flavor seemed like the good way to go. I was on vacation on the UK and now that i'm back in my country in SouthAmerica, i gave my mom the e-liquids so she could finally start with the vaping. We opened one bottle and it tasted absolutely nothing like menthol or tobacco, it smelled and tasted really sweet. I started to get alarmed by the flavor and started wondering that maybe the orange colored liquid may not actually be the flavor described in the tag. I opened another one and it smelled the same. I wrote about what happened to customer service of Electronic Tobacconist, and they answered this: Hi Ana Thank you for contacting The Electric Tobacconist® I am sorry to hear that your e-liquid do not taste right, we have opened a bottle and I can confirm that it does not taste the way it should so we have removed this variant from our site. If you would liek to return the bottles for a credit, refund of exchange, please see our returns information below: I explained them that i'm not in the UK anymore, i'm in Southamerica with their faulty products, and of course not able to return them. So i expect a refund or at least similiar product to what i actually ordered. I've just answered them and hope to get my money back from them. I'm really disappointed and upset for the waste of time, energy and money. Not to mention the disappointment from my mother, when we had arranged all so she could finally stop smoking. No i guess she's going to smoke her usual cigarrettes until i get her another e-liquid, so she can actually start with the vaping. Be writing back to tell what the outcome of the refund was.