Ordered 2 things a garden spreader which arrived ok although the screws were too small for the wheels. But I had other screws so used my own The second item was a feed and weed to be used within the garden spreader For this item the box was totally crushed and the weed and feed had emptied into the larger box The granules went all over my carpets - ok I swept them up and used them I informed Electrical World informing them that I didn’t want anything credit note etc but it would of been nice to hear back I was told my complaint was passed to the relevant dept. But guess they must be on furlough or on holiday as not heard a thing Would DEFINITELY never order again but who knows if they employ anyone who can pack boxes correctly you may be ok Steve