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"Ordered £18.99 flowers, plus £5 admin fee, with a 'Free' vase. Flowers arrived next day but vase was smashed. Customer Services say they cannot send replacement vase because it's an 'Add-On' whatever that means. I'm sorry, but no. I ordered a vase and I expect it to be intact when it arrives - 'free' or not (and we all know it't not free anyway - I've paid for it somewhere in the £24 I handed over). Scam company - DO NOT USE"
Posted 4 months ago
EFlorist is rated 1.18 based on 1,076 reviews

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Alice, Customer Support