Was on hold for more than 10 mins. And, the service is a poorly. Seriously I am with Tmobile since 2011 and it then changed to EE. RUBISH! MY contract was over. I was paying 44pounds a month still EVEN WHEN THE CONTRACT TERMINATED. A POORLY . I called today to settle the bills and I cant be refunded of the 2 months I paid extra £23 poundsx2. Imagine if I havent called! Very poor. Only stole from me £46. Anyway... planning to leave EE and find another company that actually cares about their costumers.
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