"The parcel was not delivered to the place I requested by DPD. Instructions were very clear and confirmed in an email from Edwardes/DPD :
As per your instructions, we can confirm we will deliver to - Garage (Please leave on black trunk in back of garage. Thank you.) - at the address below
DPD took no notice of that message, carelessly leaving the parcel on the floor of the garage, near the front. As a result the parcel was crushed on one side when it was caught by our car wheel. Fortunately the contents are fine BUT, WHAT IS THE POINT OF LEAVING CLEAR INSTRUCTIONS if they are not followed."