React quicker in the event of a problem with the order. Whilst it was necessary to liaise with the courier to establish the facts it took too long at the inconvenience of the customer.
As a customer I felt that Edwardes Bros were taking the side of the courier company despite being presented with evidence that the signature for the deliver y was forged.
Business must be prepared to use an alternative courier rather than lose business by sticking with the one and the same delivery company.
9 years ago
Edwardes Bros has a
4.8
average rating
from
14,343
reviews
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