I reached out to Jonathan on a Sunday with some questions regarding one of his listings. I was not expecting a reply until Monday however, he called me can a few hours later. Outstanding service! We chatted for a while on topics other than watches which was lovely and really allowed us to connect before talking watches. Needless to say, Jonathan clarified my questions, was extremely knowledgable and enthusiastic about all watches. Even though it was Sunday Jonathan made me a personal video on the watch I was interested in and some additional photos. This made for a very personal experience and felt like nothing was too much trouble. Jonathan has a very specific level of quality which he will not compromise on "full set". As a buyer this gave me really good confidence along with everything mentioned above. I would also like to point out that Mint condition = like factory new. The mint watch I purchased far surpassed my expectations and could not be happier. finally, I enjoyed my interaction with Jonathan and I feel like if we ever had the opportunity to meet, I'd not hesitate to sit down, have a coffee and have a chat about watches or anything else. Thank you Jonathan.