Eden Verandas have been very professional in their approach. We opted for a stylish garden room of innovative design, the “Cube”, one of the first installations of this product that Eden had done in the UK. The survey and the erection were excellent. The finished product is magnificent, a gorgeous, beautifully ventilated glass cube with excellent blinds and lighting. (And a couple of pretty poor but very expensive heaters - we wouldn’t go for those again!)
The room did cause some problems, though, notably small leaks causing puddles on the floor, and very heavy condensation that required us to wipe as much as half a pint of water from the roof glass. Only a problem in winter, but we wondered how Eden would handle the issues after we raised them. We didn’t expect anything but a “fix”, probably involving mastic sealant of some kind.
But no. They obtained upgraded seals from the manufacturer and came and replaced all the old roof seals. The problems were entirely eradicated and we’re left with the best of all worlds, beauty and comfort.
We tend to judge a business by how well it handles the challenges; Eden have done outstandingly well. We have no hesitation in warmly recommending them. And warmly recommending the “Cube” too, a real season extender and jaw droppingly beautiful.
3 years ago
Eden Verandas has a
4.7
average rating
from
552
reviews
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