I purchased around £700 worth of decking in Aug 2014 from eDecks, it was dispatched within a week and the delivery was set whilst I was out of the country. I spent a day calling their Delivery team to re-arrange but heard nothing. They left the goods on the driveway, in full sight without signature.
The decking itself might be cheap but the quality is shocking - nearly all boards and 4x2 bearers are warped and many are split, right through with 10cm-30cm cracks. I accept this to an extent as I bought cheap but I asked for an exchange on 6 items which were really bad and not fit for purpose.
To be fair to eDecks they agreed an exchange and sent a driver whilst I was out again, this meant they couldn't pick up the really bad ones or leave the new ones.
One month on, after a number of online and telephone exchanges I give up and have thrown the bad ones away.
if you don't give a hoot about how the condition of the boards and bearers then use eDecks, if you want something half decent go elsewhere.
9 years ago
Edecks has a
4.3
average rating
from
1,175
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.