I have used edecks before and been happy. This time they let me down. I ordered Saturday 14:00, by Sunday 16:00 I realised I had underordered. I sent an electronic request to amend the order (customer services were closed) and then called 09:00 Monday morning. Apparently the order was planned and the lorry full so 9 decking planks could not be added. Also it would be very inconvenient for me to cancel my order and start again. It would add admin! But I could reorder and pay a delivery charge!
It's a pity when customer service is less important than running a system even when changes are requested over a Sunday when the staff are not around to consult.
I will buy the extras locally from Travis Perkins.
7 years ago
Edecks has a
4.3
average rating
from
1,175
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.