Wish I had read Jules review before I bought the telescopic hedge trimmer. I could write my review word for word as to what he said It shows a woman using it: my Husband had a job and he’s young and fit. The strap doesn’t work as you can’t grab the handle. It is soooo heavy. I requested a return authorisation but of course they don’t pay return postage. This is totally false advertising about the product. I will never buy any of their products again I don’t know if it’s worth contacting the CEO as he doesn’t seem to reply or care as yet I can’t find a return service that is not cost inhibitive Looks like it will cost over £20