We bought a wheeled brush cutter. It arrived OK. Was a bit of a trial to put together but managed in the end. Used it once and when it was going it did work well but engine stopped about 15 times in the hour I had it running. Then cord came detached so unable to start. Phoned customer service and told that technical support would ring back, they didn't. Rung again same answer but they did get back to me and arranged collection by courier from us .it did get collected to be repaired but 3 weeks on just Rung again and told that they can't trace it !! Asked for a refund but fobbed off -they will try and find it. Not expecting a fast reply after reading other reviews.