K Sawyer
I purchased a 2 in 1 hedge trimmer which broke within 6 weeks. Eckman replaced it and the same thing happened again. I returned the item and requested a refund. It is now over 6 weeks and despite numerous phone calls the refund has not been forthcoming. Just received an email to say that they are sending a replacement! I want a REFUND not a replacement. Dreadful customer service!!!
7 years ago
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Eckman has a 1.5 average rating from 583 reviews

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