I bought a hedge trimmer and chainsaw in April 2015which IHave used about six times without problems apart from being heavy and unwealdy. I tried to use it about seven weeks ago and could not get it to work. It is under guarantee for two years so I telephoned the helpline who promised that I would be contacted to arrange collection. So far I have telephoned six times and emailed twice with no response. Having read the recent reviews I can only agree that this company is an absolute shambles and should be investigated by trading standards. I will not buy from again